Ongoing Support
Once a software solution is developed and deployed it is not just done. There are some matters to take care of and on regular basis. E.g. Data Backups, Troubleshooting, Maintenance, Future Enhancements and more. Besides, if a software system is deployed online or on cloud hosting, its hosting and management is itself ongoing task.
We offer Ongoing services to support our customers with their software solutions. It gives our customers peace of mind and saves them from panic situations like data loss, server unavailability, no scalability options and a lot more.
We believe in long-term customer relationship. We not only deliver the Software or IT solution, we assure that our clients are getting maximum benefits out of the software solution and that the business functions are running smoothly , data backups are taken regularly and properly, any required maintenance or management of the software modules is taken care of and troubleshooting is performed well in time and any enhancements or forthcoming requirements are properly taken into consideration to be the part of upcoming module or new software releases or versions.
We really like to walk with our clients, seeing them prosper and enjoy the availed software solutions and IT services. An annual service agreement helps us plan and manage the best of our IT services for our valuable clients.
Annual Contractual Agreement for IT Services covers, depending upon the contract:
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Maintenance and Management of Software solutions, web applications or IT Services
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Troubleshooting the issues that occur unexpectedly
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Data backups at regular intervals of software and management systems
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Assure the minimum downtime of the online IT / web services
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Making changes in the software or website / web application, within the scope of Annual IT Services Agreement.
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Enhancements in the software modules, web applications or IT services, within limited scope, as per contract.
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Administration of the running software modules, websites, web applications or IT services
Application Hosting
Online Deployment
Accessability, Database
Backups,Troubleshooting,
Ongoing Support
Integrated
Single Point of Entry
Multilevel User Access
Authentication and Authorization
Web Based Solutions
No Local installation, No heavy requirements
Real Solutions
Problem Solving , Easy and Effective
Days of Desktop applications are almost gone, now people want all their business stuff online. Most of business, industries and institutions like to have access to their management systems / software solutions from wherever they are and wherever they go. Users want to get rid of additional responsibilities like Server side Administration, Data Backups, Up-time considerations etc. They like to have all such tasks done for them so that they may focus on their business development, their core job and have a peace of mind.
Online Deployment Services & Benefits
Peace of mind
Online application hosting
Accessible from everywhere
Better uptime
Automatic data backups
Ease of troubleshooting
Low monthly charges